Customer satisfaction is the ultimate goal of all employees.”
At Satyam Plylam, our focus on high-quality products would mean nothing if customer service was less than top-notch. We emphasize timely, personal service. Our staff has the product knowledge required to inform, educate and satisfy the needs of each and every customer. The employees understand our desire to be the best and know the ultimate goal is customer satisfaction. Doing things right and staying on top of details are high priorities. Our inside sales representatives are located at the treating plant which allows them to interact with all employees and communicate any comments or requests that they may receive from customers.
Each employee, no matter what their job, is committed to producing quality products and providing quality service. Most of our business comes from repeat customers with whom we have long-lasting relationships.
Our organization’s main motto is to provide a high-quality range of footwear. For this purpose, we have set up a separate quality testing unit that is fully equipped with all the required testing tools and equipment. The offered products are tested on well-defined quality parameters by the quality analysts. Also, with the help of our procurement agents, we keep a close check on all the sourcing and delivering processes to ensure that higher quality standards are maintained.